Frequently Asked Questions…

Frequently Asked Questions
Below please find answers to popular questions ..
How do I purchase a presentation, how long will it take to access?
 

When you order an information and training presentation, your order will be processed via secure PayPal. PayPal will verify that the ordering process has been successfully completed. You will then receive an order acknowledgement via email, along with a security PIN number and a link to a webpage to allow you to access the informational presentation ordered. You will be able to access and start to use the presentation within a few minutes of ordering. Top
 

How often can I use the informational presentation?

You have unlimited access to the presentation for 365 days (12 months) after the security PIN number is issued to you. If you wish to continue to use for more then the 365 days, you will need to place a subsequent order, or alternatively contact us and we can provide longer access periods by agreement.Top
 

How is the information structured within the presentation?

At the start of each presentation is an “contents index”. Each topic detailed within the “index” is a stand alone module. You can therefore go straight to individual modules of information. This is particularly useful if you want to step through specific topics rather than the full presentation. Top
 

Can I use the presentations in my own training courses?

Yes, you can use to provide your own training. Top
 
Can I view just specific pages of the presentation?

Yes. you can view and review just the specific pages or specific topics you want to see. You do not have to step through the full presentation each time you view.Top
 
If I order multiple presentations, will there be overlap of information?

There is overlap of information, as certain topics, e.g. risk management will appear in validation, quality assurance, etc., however, the level of detail varies depending on the particular presentation. By reviewing the contents pages, you will obtain a good insight into the particular areas of focus for each presentation.Top
 

Can I share the presentation with my work peers?

Yes, you can share with your work peers, within your own work facility.Top
 
Do I need a PayPal account to order a presentation?

No, you do not need a PayPal account to order a presentation. If you already have a PayPal account you can use. Equally, PayPal will accept all the major credit or debit cards.Top
 

How secure are my personal and financial details if I decide to place an order?

When you decide to order a presentation, you will leave the PresentationEze website and be directed towards Paypal. All ordering details, credit or debit card information, email address, etc., will be provided to Paypal. Upon completion of the ordering process, PresentationEze will be notified by PayPay that an order has been successfully placed, and your contact details will be provided to PresentationEze, who will then email you with an access PIN number and webpage address to allow you to access the information and training presentation.Top
 

Who are PayPal? What level of security do they provide? How confidential is my personal information?

PayPal are one of the largest internet payment companies in the world, for example. they transfer approximately $200 Billion annually between buyers and seller. The PayPal site is highly secure. PayPal automatically encrypts your confidential information in transit from your computer to PayPal using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log into the PayPal site, the PayPal server checks that you’re using an approved browser – one that uses SSL 3.0 or higher. PayPal is committed to protecting the privacy of its users.

When you place an order via PayPal, PresentationEze is not provided with any of your payment card details. PresentationEze will only receive your email address, date of ordering, product ordered and confirmation that you have completed the PayPal payment process.Top
 

How are credit and debit cards processed?

When ordering via Paypal, you can use either standard credit, or debit cards, or a PayPal account if you have one. All major credit cards are accepted.Top
 

Are there any extra credit, debit card or other fees?

No. The price quoted, is the full cost to you.Top
 

What if I want a specific type of presentation created?

We create presentations to specific requirements. Just contact us and we can discuss.Top
 

Can I distribute the informational presentation to other work facilities?

If related organizations wish to view the presentation, please order the necessary number of presentations, each order will receive a unique security PIN number, which can then be issued to peer organizations for their own use.Top