Quality Assurance / Quality Management.
Information and training presentation.
The implementation of an effective Quality Management System is critical to the success of every commercial organization. Quality improvement is a continuous process, driven by ongoing change in customer demands. In order to drive improvement in your quality assurance process you need to ensure you have a full understanding of the various requirements associated with implementing a quality system. Quality Management is about driving product and process improvement, designing to achieve quality expectations, ensuring a comprehensive documentation system is in place, ensuring all change is effected via a comprehensive change management process, capturing and acting upon customer complaints, implementing an effective quality audit process, …… etc..
♦ Quality in product and process design.
♦ Approach to good manufacturing practices.
♦ Implementing an effective quality documentation processes.
♦ Ensuring an effective change control process.
♦ Training for quality management system effectiveness.
♦ Product and process validation as part of a quality management system.
♦ Supplier quality assurance processes.
♦ Determination of quality costs.
♦ Managing and reporting deviations to controlled processes.
♦ Ensuring quality in projects.
♦ Handling complaints and product recalls.
♦ The impact of quality on competitiveness.
♦ Implementing an effective audit process to drive quality performance improvement.
640 page information and training presentation on Quality Assurance & Quality Management Systems.