Quality Assurance, Quality Management Systems.

Information and training presentation.

… Document Management, Change control, Quality policy and manual, Training for quality, Supplier quality assurance, Quality Costs, Customer complaints, Quality and competitiveness, Quality system auditing, Quality standards, etc., etc., … 


Quality Assurance, Quality Management Full Details

  • Inform yourself about Quality Management Systems.
  • Step through at your own pace from the convenience of your desktop, laptop, tablet, mobile.
  • Use as a support if providing training.
  • The information is divided into a range of module topics so that you can focus on those modules of particular interest to you.
  • 640 pages of information on Quality Assurance & Quality Management provided in a visual, easy to understand format.
  • Price $79. Price $59.


  • Introduction to Quality Assurance.
  • The history and development of quality standards.
  • The Quality Management System (QMS).
  • Quality in product and process design.
  • Approach to good manufacturing practices.
  • What are Good Manufacturing Practices (GMP’s).
  • Implementing an effective quality documentation processes.
  • Ensuring an effective change control process.
  • Training for quality management system effectiveness.
  • Product and process validation as part of a quality management system.
  • Supplier quality assurance processes.
  • Determination of quality costs.
  • Management of Product & Process Deviations to SOP’s & Specifications.
  • Ensuring quality in projects.
  • Customer Complaint management system.
  • The impact of quality on competitiveness.
  • Implementing an effective audit process to drive quality performance improvement.

Sample pages:

Supplier Quality

Change Management.


Continuous Improvement.



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