TQM Tools and Techniques.

TQM Tools and Techniques Full Details
Information and training presentation.
  • TQM Tools and Techniques explained.
  • Use for your personal knowledge & development
  • Access where and when suits on your desktop, laptop, tablet, mobile.
  • Use as a support in providing training.
  • Price: $19.
Sample TQM Tools and Techniques Views

Introduction to TQM
Total Quality Management
Concepts of TQM
Principles of TQM
History and Evolution of TQM
Methods of achieving TQM

Approaches to Risk Management
Quality Management Principles
Quality Planning
Measuring quality performance using World Class Manufacturing (WCM) techniques.

Analytical Tools and Techniques
5 why’s analysis
Process Flow Diagrams/Flowcharts/Process Mapping
Checksheets /Check Lists
Scatter Diagrams/Scatter Plot
Cause and Effect/Fishbone/Ishikawa Diagrams
Identifying sources & causes of variation
Control/Shewart Charts/DPU Charts
Cpk and Ppk Analysis
Pareto Analysis
Bottleneck Analysis

Mapping Manufacturing Processes
The use of Flow Charts to Map Processes
Identification of Process Bottlenecks
Cycle Time Analysis

Customer Focus
Identifying & Categorizing Customers
Gathering Customer Data
Prioritizing the data and setting specifications
Listening for customer value

Communication, motivation & teams
Team dynamics
Characteristics of a team
Team development
Building effective teams
Motivation within a work environment
Communication flows
The environment and communication

Product format

The product consists of a prepared presentation, which you can view from your desktop, laptop, tablet or mobile.

You will manually progress the presentation (rather like reading the pages of a book) at a pace of your choosing.

Upon ordering, you will be emailed a web address and PIN code which will allow you to access the presentation.

Use to develop your personal knowledge and understanding.

Use as a support in the training of your peers (e.g. in a class-room setting).

If you have any questions or to place an order …