Total Quality Management Tools and Techniques.

Note: Covid 19. No new orders are being processed at this time. Thanking you.

Information and Training Presentation

  • Develop your understanding of TQM.
  • Step through an information and training presentation, which provides an explanation of Total Quality Management requirements & practices, in a visual, easy to understand manner.
  • Build your personal knowledge. 
  • Use as support if providing training.
  • 670 pages of easy to understand visual information.  
  • Access on your desktop, laptop, tablet, mobile. 
  • Price €59.
 

Quality Management Systems

Information & Training



 

Contents:

Introduction to Total Quality Management
Principles of TQM
Methods of achieving TQM

Ensuring improvement is based on Risk / Opportunity
Quality Management Principles
Quality Planning
Measuring quality performance using World Class Manufacturing (WCM) techniques.

Fact based Analysis – Analytical Tools and Techniques
Brainstorming
5 why’s analysis
Process Flow Diagrams/Flowcharts/Process Mapping
Checksheets /Check Lists
Runcharts
Histograms
Scatter Diagrams/Scatter Plot
Cause and Effect/Fishbone/Ishikawa Diagrams
Identifying sources & causes of variation
Control/Shewart Charts/DPU Charts
Cpk and Ppk Analysis
Pareto Analysis
Bottleneck Analysis
Benchmarking
FMEA
FTA
HAZOP
PDCA/DMAIC/DMADV
SIPOC

Mapping Processes as a basis for Improvement Activity
The use of Flow Charts to Map Processes
Identification of Process Bottlenecks
Cycle Time Analysis

Focussing on the Customer
Identifying & Categorizing Customers
Gathering Customer Data
Prioritizing the data and setting specifications
Listening for customer value

Team based Improvement
Team dynamics
Characteristics of a team
Team development
Building effective teams
Motivation within a work environment
Communication flows
The team environment and communication

 

Sample Pages: #1 of #7:

Team based Improvement



Page #2 of #7
 

Understanding the Customer



Page #3 of #7

Mind Mapping



Page #4 of #7

Process Improvement



Page #5 of #7
 

Process Improvement Tools



Page #6 of #7

TQM Tools and Techniques



Page #7 of #7

Team Dynamics



 

Order via Debit / Credit Card:

(PIN access Code, issued between 12 & 24 hours).

 

 

Or via your PayPal Account. 

(PIN access Code, issued between 1 & 2 hours).

 
MedicalDeviceValidation-small
Order Now.