Information and Training presentation.
TQM Information. TQM Training.
- TQM Tools and Techniques, explained in a visual, easy to understand format.
- Access online when and where suits you.
- Use as a support if training or educating your peers.
- 650 pages of information.
- 50% OFF. Monday 30th to Friday 4th December. Available for $59. Recommended price $119.
TQM Information. TQM Training:
Introduction to Total Quality Management
Principles of TQM
Methods of achieving TQM
Ensuring improvement is based on Risks & Opportunities.
Quality Management Principles
Measuring quality performance using World Class Manufacturing (WCM) techniques.
Fact based Analysis – Analytical Tools and Techniques
5 why’s analysis
Process Flow Diagrams/Flowcharts/Process Mapping
Check sheets /Check Lists
Scatter Diagrams/Scatter Plot
Cause and Effect/Fishbone/Ishikawa Diagrams
Identifying sources & causes of variation
Control/Shewart Charts/DPU Charts
Cpk and Ppk Analysis
Mapping Processes as a basis for Improvement Activity
The use of Flow Charts to Map Processes
Identification of Process Bottlenecks
Cycle Time Analysis
Focusing on the Customer
Identifying & Categorizing Customers
Gathering Customer Data
Prioritizing the data and setting specifications
Listening for customer value
Team based Improvement
Characteristics of a team
Building effective teams
Motivation within a work environment
The team environment and communication
Sample Pages & Ordering:#1 of #7
#2 of #7
#3 of #7
#4 of #7
#5 of #7
#6 of #7
#7 of #7
Order the TQM Information and TQM Training presentation.