Information and Training presentation.

TQM Information. TQM Training.

TQM Training. TQM Information.

TQM Information. TQM Training presentation.

  • TQM Tools and Techniques, explained in a visual, easy to understand format.
  • Access online when and where suits you.
  • Use as a support if training or educating your peers.
  • 650 pages of information.
  • 50% OFF.   Monday 30th to Friday 4th December. Available for $59. Recommended price $119.


TQM Information. TQM Training:

50% OFF. Monday 30th to Friday 4th December.

50% OFF. Monday 30th to Friday 4th December.

Introduction to Total Quality Management
Principles of TQM
Methods of achieving TQM

Ensuring improvement is based on Risks & Opportunities.
Quality Management Principles
Quality Planning
Measuring quality performance using World Class Manufacturing (WCM) techniques.

Fact based Analysis – Analytical Tools and Techniques
5 why’s analysis
Process Flow Diagrams/Flowcharts/Process Mapping
Check sheets /Check Lists
Run charts
Scatter Diagrams/Scatter Plot
Cause and Effect/Fishbone/Ishikawa Diagrams
Identifying sources & causes of variation
Control/Shewart Charts/DPU Charts
Cpk and Ppk Analysis
Pareto Analysis
Bottleneck Analysis

Mapping Processes as a basis for Improvement Activity
The use of Flow Charts to Map Processes
Identification of Process Bottlenecks
Cycle Time Analysis

Focusing on the Customer
Identifying & Categorizing Customers
Gathering Customer Data
Prioritizing the data and setting specifications
Listening for customer value

Team based Improvement
Team dynamics
Characteristics of a team
Team development
Building effective teams
Motivation within a work environment
Communication flows
The team environment and communication

Sample Pages & Ordering:

#1 of #7
TQM Training

Team based Improvement

#2 of #7

Understanding the Customer

#3 of #7

Mind Mapping

#4 of #7

Process Improvement

#5 of #7

TQM Training

Process Improvement Tools

#6 of #7

TQM Tools and Techniques

#7 of #7

Team Dynamics



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